OFFICE ACOUSTICS

Privacy information

Data controller:
Офис Акустикс ООД
Кирил и Методий 60, Варна, България
+359 877 999 216 · Contact form

What information we use and why

When you send an enquiry, we process your name, email, selected solution and message, plus your phone number and company if you provide them. We use this information to reply, prepare a quotation and discuss your project. Required fields are marked; without contact details we cannot reply. You can also contact us directly by phone.

Processing is necessary to take steps at your request before entering into a contract (GDPR Article 6(1)(b)). For enquiries on behalf of a company and general questions, we rely on our legitimate interest in business correspondence (Article 6(1)(f)). Security-related technical data is processed for our legitimate interest in protecting the website and form against abuse.

Service providers and form security

Enquiries are sent through Resend and received in our business mailbox. The website is hosted by Vercel. Cloudflare Turnstile protects the form against automated submissions by processing technical signals, including IP address, browser information and the page making the request.

These providers may process data outside the European Economic Area. Details of processing, international transfers and applicable safeguards are available in their privacy notices: Resend, Vercel, Cloudflare and Cloudflare Turnstile Privacy Addendum.

Retention

We retain correspondence for as long as needed to handle the enquiry and related follow-up discussions. If a contractual relationship or dispute arises, relevant data may be kept for applicable statutory retention periods and to establish, exercise or defend legal claims. We assess retention according to the purpose of the correspondence, whether the project remains active and whether there is a legal basis for further storage.

Your rights

Subject to the conditions of the GDPR, you may request access, correction, erasure, restriction of processing or portability of your information. You may object to processing based on legitimate interests. Send your request through the contact form.

You have the right to complain to the Bulgarian Commission for Personal Data Protection or the competent supervisory authority where you habitually live, work or where an alleged infringement occurred.

No marketing subscription

Sending an enquiry does not subscribe you to a newsletter. The website has no advertising trackers or visitor analytics. We do not make automated decisions producing legal or similarly significant effects on you.

Last updated: 12 November 2026.